Privacy Policy

Effective Date: 29/01/2025
Last Updated:  29/01/2025

Divya Soft is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, software, and services. By accessing our services, you agree to the practices described in this policy. If you do not agree, please refrain from using our services.
1. Information We Collect
We collect information to provide, improve, and personalize our services. The types of information we collect include:

a. Personal Information
Name, email address, phone number, company name, and job title.
Billing and payment details (such as credit/debit card information).
Any other information you voluntarily provide when you contact us or register for our services.
b. Non-Personal Information
IP address, browser type, operating system, and device information.
Usage data, including pages visited, time spent on our website, and interactions with features.
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze website traffic, and for marketing purposes. You can manage cookie preferences through your browser settings.

2. How We Use Your Information
We use your information for the following purposes:

To provide and deliver our software and services.
To process payments and send invoices.
To communicate updates, support, and promotional offers.
To analyze and improve our services and website performance.
To comply with legal obligations and enforce our Terms and Conditions.
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

With service providers: We may share information with third-party vendors for payment processing, hosting, or analytics.
Legal requirements: If required by law, regulation, or court order, we will disclose your information.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights
As a user, you have the following rights regarding your personal information:

Access, correct, or update your personal data.
Request the deletion of your data, subject to applicable legal requirements.
Opt-out of marketing communications at any time.
Restrict or object to certain data processing activities.
To exercise these rights, please contact us at [Insert Email Address].

6. Third-Party Links
Our website or services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before sharing your information.

7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, please contact us to have it removed.

8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the updated policy.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Divya Soft Pvt. Ltd.
Phone: 9801881588
Address: New Baneshwor, Kathmandu, Nepal